Contact
ASCA communicates in writing by email. The addresses below are our only official channels. We do not publish a telephone number, and we never ask for passwords, one-time codes or full card details by email.
Account questions, payment rings, membership and everyday help. Members can also use in-app chat inside the platform.
Response within one business day.
Data protection and privacy requests, complaints, regulatory enquiries and all legal correspondence.
Response within five business days.
Before you write
Include your full name and, where relevant, your membership reference so we can identify your records. Please do not send passwords, one-time codes or complete card numbers by email. For privacy requests, tell us which right you wish to exercise so we can route your request correctly.
End-to-end encryption · Two-factor authentication · GDPR compliant · Licensed & regulated