FAQ

Frequently asked.

Accounts

How do I open an account?

Membership is invitation-only. Redeem the referral code shared with you by an existing member, and your first account is ready in minutes directly in the app.

How do I become a member?

New members are invited or recommended by existing members. There is no public application; once a member refers you, you receive a personal referral code.

Can I hold multiple currencies?

Yes. ASCA supports multi-currency accounts and lets you convert between them at real market rates.

Can I open a joint account?

Joint accounts are available on Premium and Elite tiers. Both members must be verified individually.

Funding

How do I fund my account?

Bank transfer, card, or a transfer from your existing bank. Most incoming transfers arrive the same day.

Can I receive salary payments?

Yes. Every account comes with local details so you can receive salary and other incoming payments.

Are there transfer limits?

Default limits apply to protect your account. You can raise them from your settings after identity verification.

Payment rings

How do I get a ring?

Order your ring from the Membership section. Silver is included with Base, Black with Premium, Gold with Elite.

Is the ring waterproof?

Yes. Every ASCA ring is waterproof and works everywhere contactless payments are accepted.

What if I lose my ring?

Block it instantly in the app. Elite members receive same-day replacement, Premium priority replacement, Base standard replacement.

Security

How is my account secured?

End-to-end encryption, two-factor authentication, and continuous monitoring. You can review and revoke sessions and devices at any time.

What if I lose my device?

Sign in on another trusted device and revoke the lost one, or contact support to lock the account immediately.

Will you ever ask for my password?

No. ASCA will never ask for your password, seed phrases, or private keys.

Billing

What does membership cost?

Membership is billed annually across three tiers - from EUR 1,150 to EUR 5,300 per year - depending on the benefits you choose.

What's included in my membership?

Every membership includes concierge, travel and lifestyle benefits. Premium and Elite unlock unlimited lounge access, zero FX fees and more - Elite adds a dedicated relationship manager and invitation-only events. See the full list on the Benefits page.

Do you provide invoices?

Invoices are generated automatically each billing cycle and available under Settings → Billing.